Payment Policy
At Dabasat, we strive to provide a secure and seamless checkout experience for all our customers. Please review the following payment guidelines before placing your order.
Accepted Payment Methods
We currently accept the following payment methods:
KNET (Debit Cards – Kuwait)
Visa
Mastercard
Credit and Debit Cards issued in Kuwait
All transactions are processed in Kuwaiti Dinar (KWD).
Payment Security
Your payment information is protected using SSL encryption and secure payment gateways. Dabasat does not store or have direct access to your card details at any point during the transaction.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing:
Your order number
Order summary
Billing and delivery details
If you do not receive a confirmation email within a few minutes, please check your spam folder or contact us.
Payment Issues
If your payment is declined or fails, please try the following:
Ensure your card details are entered correctly
Confirm that your card is authorized for online purchases
Try a different card or payment method
If the issue persists, contact your bank or reach out to us for assistance.
Refunds for Returned or Canceled Orders
Approved refunds will be credited back to the original method of payment within 7 days after return approval or order cancellation processing. Refund timelines may vary depending on your bank or payment provider.
Taxes and Charges
All displayed prices include applicable taxes and fees, unless stated otherwise. No additional hidden charges will be applied at checkout.
Contact Us
Trade Name: Abdulla Mubarak Al-Manaei & Partner Office Supplies Co.
Trade License number: 1998/1329
Business Address: Hamad Khalid Street, Salmiya 20000, Kuwait
Email: info@dabasat.com
Phone: +965 6063 5763
Business Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT+03:00) Arabia Standard Time (Kuwait)